Founded: 1999
Acquired: 2019
Acquisition Type: Acquisition
About ResponseTek
ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate information and optimal response rates.
Client Base
ResponseTek’s clients are world market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – driving millions of customer interactions every week.